Facebook Instagram X-twitter Youtube
A fire department emblem featuring a fire service Maltese cross. The cross has "Organized Jan 6, 1927" at the top and "Incorporated May 2, 1927" at the bottom. A cartoon dragon, a ladder, and a fire hydrant are displayed in the center.

Mill Creek

Fire Company

Fire Department (Knox Box) Installation

The Knox-Box® Rapid Entry System is a secure emergency access program developed for property owners and first responders. First responders across North America use the Knox-Box Rapid Entry System to prevent costly entry damage while protecting property and lives.

When a fire breaks out or there is a medical emergency, Knox® products allow immediate entry into buildings and property without forced entry damage or delay. Property owners store entrance keys, access cards, and floor plans in high-security Knox-Box key boxes mounted near building entrances. Each Knox-Box purchased by a property owner is keyed to a single master key controlled by the local responding department.

In addition to key boxes and vaults, Knox padlocks and key switches operate with the same master key. There are so many gated communities today that fire and police departments are delayed when responding to emergency calls. Increased property damage and even total loss is a threat when property is inaccessible.

Two views of a black rectangular device with a red reflector, certification labels, and a metallic latch on its front. The device is mounted within a square frame and appears industrial.

Steps for Getting a Knox-Box for Your Building

  • Make sure your building is located in our coverage area.
  • Correct product and accessories.
  • If less than 10 keys, see Knox-Box 3200 Series (most common).
  • If 11-24 keys, see Knox Box 4100 Series.
  • If 25-50 keys, see Knox Box 4500 Series.
  • SARA III facility, see Knox Cabinet.
  • Visit www.knoxbox.com or call 1-800-552-5669
  • In the top left corner of the Knoxbox website, go to “START HERE TO PLACE AN ORDER” and enter your address, and search for “Mill Creek Fire Company (DE)”.
  • Then, on the top left corner, select “SHOP PRODUCTS” AND “KNOXBOXES.” Most businesses in our district own the KnoxBox 3200.
  • Determine a location to mount the key box before installation. An outside wall that is strong and has reasonable access 24/7 in any weather condition. 
  • No higher than 6 feet off the ground. Near an obvious outside fire department entry location, such as the front door, control point, or sprinkler door. 

Discuss with the fire department non-obvious items, and determine the items needed to be stored in the key box for the building. Generally, one master key (or set of keys) per floor (or per 10,000 sq. feet) and one set of keys per elevator alarm panel, pull station, sprinkler, and other fire protection controls. Once it arrives and they install it, they can call the station and schedule a time for a fire department member to come out and use our key to lock the Knox Box with the keys inside. Please e-mail knoxbox@millcreekfire.org (no advertising emails.)

We also prefer you place a business card or index card in a waterproof Ziploc bag in there with contact information for an after-hours responder.